Advanced Metabolic Care + Research
How AMCR is Bending the Administrative Cost Curve With Honey Health’s AI Co-Workers
CLINIC TYPE
Independent Practice
LOCATION
San Diego, CA
INTEGRATIONS
eClinicalWorks
CGMs
Insulin Pumps
Labs
“Honey’s platform is like adding a virtual admin team that works in the background, but at a fraction of the cost, so our real team can focus on patients.”
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Dr. Timothy Bailey, President of AMCR
Clinic:
Advanced Metabolic Care + Research (AMCR) is a leading diabetes and endocrine specialty clinic in San Diego, California. Led by Dr. Timothy Bailey and a dedicated team, AMCR is committed to delivering high-quality, patient-centered care while actively participating in research that helps shape the future of diabetes management.
Problem:
Despite being a high-performing and tech-forward clinic, AMCR faced rising administrative overhead tied to the growing complexity of diabetes care. Staff were spending significant time tracking down device data, manually inputting CGM and pump reports, preparing charts, handling refills and post-visit ordering, and managing patient monitoring tasks—creating mounting line item expenses in admin operations.
At the same time, the clinic was facing downward pressure on reimbursements, making it harder to sustain margins. Administrative tasks weren’t just inefficient—they were actively getting in the way of timely billing and payment. The team knew they needed to maintain their standard of excellent care but couldn’t justify continually adding administrative headcount to keep up.
​​​​​Solution:
AMCR partnered with Honey Health to reduce operational drag and reclaim valuable time. With Honey’s AI Co-Workers, the clinic unlocked a scalable solution that absorbed the administrative burden without sacrificing quality.
With Honey’s AI Co-Workers implemented, AMCR was able to:
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Cut Down Manual Admin Time: Device reports and patient data are automatically uploaded and organized directly into the EHR—eliminating hours of manual work.
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Reduce Chart Prep Workloads: Automated pre-charting features mean the clinical team starts every visit with the key insights they need, already in place.
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Automate Refills and Device Ordering: Refill requests and device, lab, and prescription ordering are now automated—tagging the appropriate team member, pre-filling order details, and significantly reducing turnaround time.
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Streamline Remote Monitoring: Instead of relying on internal staff to manage remote monitoring programs, AMCR now leverages Honey’s AI Co-Workers to monitor patients without adding overhead.
Results:
Honey’s AI Co-Workers didn’t just streamline AMCR’s operations—they created measurable financial relief. By removing the need for added headcount, automating chart prep, and simplifying device data workflows, the clinic lowered administrative costs while improving consistency and quality in patient care.
"We wanted to deliver top-tier care without having to build a back-office army to support it. Honey is help us do exactly that, automating the tasks that used to cost us time and money.”
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- Dr. Timothy Bailey, President of AMCR
Key Outcomes for AMCR:
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Reduced Admin Line Item Costs: No need to hire additional admin or clinical support staff to manage device data and monitoring.
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Increased Operational Efficiency: Hours once spent logging into portals, downloading PDFs, prepping charts, and completing refills are now fully automated—freeing up staff time and reducing administrative overhead.
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Sustainable Remote Monitoring Revenue: With Honey managing monitoring workflows, AMCR unlocked new revenue streams with no additional staffing burden.
A More Efficient Model of Care
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The AMCR team knew that improving care didn’t have to mean ballooning costs. With Honey, they found a way to reduce busywork, control operational spending, and still offer personalized, proactive patient care.
“Honey’s platform is like adding a virtual admin team that works in the background, but at a fraction of the cost, so our real team can focus on patients.”
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- Dr. Timothy Bailey, President of AMCR
As AMCR continues to grow and expand its reach, their partnership with Honey Health serves as a blueprint for other clinics facing similar cost pressures: with the right technology, it’s possible to do more—with less.