CENTRAL PARK ENDOCRINOLOGY
How Central Park Endocrinology Leveraged Honey’s Connect Care AI to Drive Revenues Hands-Free
CLINIC TYPE
Independent Practice
LOCATION
New York, NY
INTEGRATIONS
Dexcom, Freestyle Libre
“Honey’s platform does the heavy lifting behind the scenes, letting our team spend their time where it really matters—engaging with patients.”
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Gregory Dodell, MD, Owner of Central Park Endocrinology
Clinic:
Located in the heart of New York City, Central Park Endocrinology provides comprehensive care for a wide range of endocrine disorders, including diabetes, thyroid conditions, pituitary disorders, osteoporosis, polycystic ovarian syndrome, and hypogonadism. The practice is led by Gregory Dodell, MD who works to ensure every patient receives personalized and expert care tailored to their unique needs.
Problem:
As an independent, technology-forward practice, Central Park Endocrinology wanted to better leverage patient-generated data from devices like continuous glucose monitors and insulin pumps to improve care, operations, and revenue. Yet managing multiple medical device portals, the increased data from devices, and the associated monitoring, was becoming a heavy administrative lift.
Without a better system in place, the clinic risked missing vital insights and opportunities to improve patient outcomes and revenue.
​​​​​Solution:
Central Park Endocrinology partnered with Honey to implement their Connect Care AI platform—a connected care solution that fits right into their workflow rather than adding more work.
With Honey’s platform in place, the clinic was able to achieve:
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Device Data Instantly in the EHR: Automatically import PDFs and discrete data from CGMs directly into each patient’s chart.
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Automated Pre-Charting: Generate prepared charts in advance of each visit, giving providers instant access to key insights before seeing the patient.
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Hands-Free, Patient-Centric Remote Monitoring: Offer fully-managed remote monitoring services that create new revenue streams without extra administrative burden on the team.
Results:
With a quick setup, Central Park Endocrinology launched their hands-free connected care initiative, capturing data from multiple instant device integrations and auto-monitoring patients. With Honey’s Connect Care AI, the clinic improved patient monitoring and created new revenue streams, pacing a revenue increase without adding staff or sacrificing valuable time.
With Honey’s Connect Care AI, the clinic improved patient care, gained new revenue streams, and is on pace to drive a significant increase in revenue—without adding staff or sacrificing valuable time.
Central Park Endocrinology had looked for ways to deliver better care, work more efficiently, and increase revenue. However, the volume of patient data coming in from various devices made it tough to keep up. Without a more streamlined approach, the team, like so many clinics, was stuck in a cycle of manual data entry, multiple logins, and patchwork solutions that offered limited insight and cost valuable time. They needed a platform that could handle the details behind the scenes, not consume existing staff time, and free them to focus on patients rather than paperwork.
Enter Honey’s Connect Care AI
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Central Park Endocrinology turned to Honey’s Connect Care AI for a solution that felt less like another administrative hurdle and more like a natural extension of their workflow. Honey’s platform took care of device portals, automated data uploads, scheduled pre-visit chart prep, and kept patients on track with data sharing—quietly handling tasks that used to eat up staff time.
Honey’s Key Features:
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Device Data Instantly in the EHR: Automatic uploads of both PDFs and discrete data points from CGMs directly into the patient’s chart.
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Automated Pre-Charting: Proactive chart preparations before each visit, ensuring providers walk in with key patient insights at hand.
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Hands-Free, Patient-Centric Remote Monitoring: A fully-managed approach that generates new revenue streams without adding significant workload to staff.
“With Honey’s Connect Care AI, getting started was easy. This was practically plug-and-play.”
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- Gregory Dodell, MD, Owner of Central Park Endocrinology
With a quick setup, Honey seamlessly integrated with key device portals, allowing the clinic to automatically monitor their patients instantly. Instead of logging into multiple portals or manually pulling reports, clinicians now access complete, updated patient data directly in the EHR. Automated pre-charting means they enter every visit informed, saving countless hours that previously went into chart prep.
Impact on the Clinic
Honey’s platform didn’t just lighten the administrative load—it opened up new revenue opportunities. By tapping into Medicare and commercial billing codes for remote monitoring, the clinic is on pace to increase revenues significantly. More importantly, this was achieved without adding extra staff or overextending the existing team.
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“Honey’s platform does the heavy lifting behind the scenes, letting our team spend their time where it really matters—engaging with patients,” said Dr. Dodell.
Real-World Results
With Honey’s automated monitoring and analytics tools, clinicians now head into appointments armed with clear trends and patterns. They can pinpoint issues quickly, offer more personalized advice, and spend their time on meaningful patient interactions rather than digging for data.
“With Honey’s analytics, we now see trends across our entire patient population at a glance. This means we head into visits armed with real insights. Interactions are more focused and attentive to the patient.”
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- Gregory Dodell, MD, Owner of Central Park Endocrinology
A Model for the Future
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Central Park Endocrinology’s experience with Honey’s Connect Care AI offers a powerful lesson for other clinics. With the right technology, practices can eliminate the mounting busy work and enjoy the financial benefits of remote monitoring programs—without the overwhelming administrative overhead. More importantly, patients benefit from better monitoring, quicker interventions, and a more personalized care experience.